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HIRE TERMS 

1: The following Terms and Conditions will apply to your booking. The person who makes the booking, will be accepting the booking conditions on behalf of and with the consent of all members of the holiday party. The contract will come into existence when written confirmation of the booking is dispatched to you. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions.

Occupation and Departure

2: Unless otherwise agreed, the normal time for occupation is 4.00pm on the arrival date. The holiday home must be vacated by 10.00am on the departure date and should be left clean and ready for incoming guests.

Your Responsibility

3: You are responsible for the holiday home and its equipment for the duration of your holiday home hire. Please treat the holiday home and its equipment with respect and care so that other guests may continue to enjoy them. You are advised to check, on arrival, for any damage or missing items and report them as soon as possible. You will undertake to report and pay for any damage caused to the holiday home or equipment lost, broken or stolen during the occupation of the holiday home. All equipment, utensils etc. must be left in a clean condition at the end of the hire period. The holiday home is inspected at the end of each holiday and you may be charged for any loss or damage found. The holiday home is fully furnished but does not include sheets, pillowcases, duvet covers or personal linen, soap, cleaning materials toiletries, towels dishcloths etc We reserve the right to enter the holiday home under any circumstance or emergency.

Number of Persons

4: The maximum number of persons allowed in the holiday home is 6. We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

Deposit

5: The deposit has to paid at the time of booking. A receipt and a booking confirmation will then be sent to you. Full payment on booking is necessary for weekend/short breaks (this is calculated on weekly rate divisible by the number of nights stayed. Pets are charged at £3 a night)

Balance Outstanding

 

6: The balance must be paid at least 28 days before your arrival date. The date will be advised with the booking confirmation.

 

Booking Cancellation

7: Should you wish to cancel your holiday you must notify us in writing. The written notification should be sent to us by recorded delivery, as your cancellation will not take effect until we receive the written confirmation. If we do not receive written confirmation of your cancellation before your holiday has commenced no refund will be given.

Cancellation Table

Length of time               Cancellation Charge

56 days or more           Booking deposit

43-55 days                    30% of total holiday cost

42-29 days                    50% of total holiday cost

28-8 days                      90% of total holiday cost

7 days or less               100% of total holiday cost

Unsuitable Hirers

8: We are unable to accept booking from groups of young people under the age of 18 years. We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

If We Cancel Your Holiday

9: We will try extremely hard not to cancel your holiday but in exceptional circumstances this may be necessary. We will inform you immediately if we have to cancel your holiday and refund any monies you have paid.

Pets

10: A small pet may be allowed on request at time of booking. Pets are NOT allowed on chairs or beds. Dogs must not be left unattended at any time.    We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

Limitations Of Liability

11: We do not accept liability for any injury, loss or damage to personal effects, baggage, motorcars, motor car accessories, to you or to any member of your party except in so much as the loss or damage arising from substantial defect or damage existing in the holiday home or its surround and which was known to us or would have been known to us but for our negligence.

General

12: In these Terms and Conditions ‘you’ ‘your’ and ‘hirer’ refers to the person who makes the booking,‘we’ and ‘us’ refers to H.R. Palmer and family and ‘hire’ refers to your arrival date till your departure date.

We wish to give you time to consider whether these Terms and Conditions are acceptable to you. If they are not acceptable to you, you may cancel your booking without charge and we will refund all monies paid to us, provided you do so within 7 days of the date of our written confirmation. If you do not inform us of your wish to cancel your holiday, the contract between us incorporating these terms and conditions will remain in full force.

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